Centre Square West
1500 Market St, Suite 2800
Philadelphia, PA 19102
Phone for Philadelphia residents: 1.800.236.2194
Phone for all other PA residents: 1.855.486.9331
Aims to make access to benefits more simple by helping people fill out applications in person or over the phone (includes help with filing for Supplemental Nutrition Assistance Program (SNAP), Medicaid, MSP, PA Prescription Assistance Program (PACE/PACENET), Medicare Extra Help, LIHEAP, Homestead Exemption, TANF, Property Tax/Rent Rebate and more.)
Eligibility: anyone in Philadelphia, typically low income
Mon – Fri 8:30 a.m. - 4:45 p.m.
Compass is an online application for Philadelphians that allows individuals to check if they qualify for benefits, apply for benefits, and check their status throughout the process.
Eligibility: anyone can use the site to check whether they qualify for benefits
Mon - Fri 9:00 a.m. – 5:00 p.m.
Call the hotline to make an in-person appointment at a location near you.
BenePhilly is a free service that offers benefits assistance over the phone or in person via appointment. This toll-free and confidential hotline provides one-on-one support to help Philadelphians enroll in benefits such as prescription drugs, utilities assistance, health insurance, food, property taxes, paying for college and disability benefits. BenePhilly counselors are there provide guidance throughout the application process.
A valid ID (driver’s license, social security card, Green card refugee records or employment authorization record) and proof of income and available bill statements must be brought to any in person appointments
Eligibility: Low income Philadelphians- typically must fall within 125% of poverty guidelines based on family size but individual may still be eligible if not within these limits